Shipping policy

Production and shipping times are listed for each individual product in the App and will vary based on the product’s type.

All production and shipping times for an order in the Quadra app will begin from the date that your payment method is successfully charged for the order by Quadra.

The presence of a tracking number does not always mean that the order has shipped/left our facility. We reserve the right to hold products/orders for production for the full timeframe listed in the App even after a shipping label has been printed. 

Shipping methods and shipping costs are listed for each individual product in the store and will vary based on the product’s type.